Table of Contents

KVSKBACLLCMBGeneralLib

Procedures

GetClassificationCaption(Record KVSKBACLLCallHeader, Enum KVSKBACLLCallClassification) : Text

Summary: Gets the caption for a call classification based on the provided call header.

procedure GetClassificationCaption(var CLLCallHeader: Record "KVSKBACLLCallHeader"; CLLCallClassification: Enum "KVSKBACLLCallClassification"): Text

Parameters:

  • CLLCallHeader: The call header record for which to get the classification caption.
  • CLLCallClassification: The call classification enum value.

Returns: A text string representing the caption for the specified call classification.

Remarks: This procedure retrieves the caption for a call classification based on the provided call header. It checks the call classification of the call header and returns a corresponding caption string. If the call classification is "Complaint," it returns "Complaint" followed by the call number. If the call classification is "Claim," it returns "Claim" followed by the call number. If the call classification does not match either of these, it returns an empty string.

GetClassificationArchiveCaption(Record KVSKBACLLCallHeaderArchive, Enum KVSKBACLLCallClassification) : Text

Summary: Gets the caption for a call classification based on the provided call header archive.

procedure GetClassificationArchiveCaption(var CLLCallHeaderArchive: Record "KVSKBACLLCallHeaderArchive"; CLLCallClassification: Enum "KVSKBACLLCallClassification"): Text

Parameters:

  • CLLCallHeaderArchive: The call header archive record for which to get the classification caption.
  • CLLCallClassification: The call classification enum value.

Returns: A text string representing the caption for the specified call classification.

Remarks: This procedure retrieves the caption for a call classification based on the provided call header archive. It checks the call classification of the call header archive and returns a corresponding caption string. If the call classification is "Complaint," it returns "Complaint" followed by the call number from the archive. If the call classification is "Claim," it returns "Claim" followed by the call number from the archive. If the call classification does not match either of these, it returns an empty string.