| Call No. | Code[20] | |
| Line No. | Integer | |
| Customer No. | Code[20] | |
| Contact No. | Code[20] | |
| Type | Option | OptionMembers: ,Equipment,Item |
| No. | Code[20] | |
| Variant Code | Code[10] | |
| Serial No. | Code[50] | |
| Description | Text[100] | |
| Description 2 | Text[50] | |
| Unit of Measure Code | Code[10] | |
| Quantity | Decimal | |
| Qty. per Unit of Measure | Decimal | |
| Quantity (Base) | Decimal | |
| Process Type Code | Code[20] | |
| Call Classification | Option | OptionMembers: ,Maintenance,Repair,,Complaint,Claim,Return |
| Document Creation | Enum (KVSMEDDocumentCreation) | |
| Close CSR Call Automatically | Boolean | |
| Hire Equip. Item No. | Code[20] | |
| Hire Equip. Variant Code | Code[10] | |
| Hire Equip. Serial No. | Code[50] | |
| Hire Equip. Location Code | Code[10] | |
| Hire Equip. Bin Code | Code[20] | |
| Equip. Posting Code | Code[10] | FlowField |
| Equip. Owner No. | Code[20] | FlowField |
| Equip. Consignee No. | Code[20] | FlowField |
| Service Site | Option | OptionMembers: ,in-house,on-site |
| Location Code | Code[10] | |
| Bin Code | Code[20] | |
| Service Technician | Code[20] | |
| Technician Name | Text[100] | FlowField |
| Appointment Date | Date | |
| Appointment Type | Option | OptionMembers: ,Block,Fix |
| Block Precision | Option | OptionMembers: ,Morning,Afternoon,Late Afternoon |
| Appointment Time From | Time | |
| Appointment Time Till | Time | |
| Appointment Confirmed | Boolean | |
| Processing Status | Code[20] | |
| Contract No. | Code[15] | |
| Contract Version No. | Code[4] | |
| Contract Line No. | Integer | |
| Contract Period Code | Code[10] | |
| Appraisal | Boolean | FlowField |
| Hire Equipment Appraisal | Boolean | FlowField |
| Process Group Code | Code[20] | |
| Process Billing Cust. No. | Code[20] | |
| Delivery Call No. | BigInteger | |
| Delivery Schedule Line No. | BigInteger | |
| Process No. | Code[20] | |
| Process Period No. | Integer | |
| Tour Code | Code[10] | |
| Tour Placement | Integer | |